Our Story
Our Vision
We are committed to making our clients’ best interests our first priority and to support them to make professional choices and decisions regarding their own businesses, while maintaining a work/life balance.
We achieve this through effective teamwork, utilising technology and most importantly personal customer relationships.
Our Mission
Elevated Bookkeeping & BAS Services aims to provide quality Bookkeeping, Payroll, and BAS services to business owners, with a core focus on integrity, honesty & transparency.
Meet Penny Michie
Director / Plan Manager
Our founder, Penny Michie wears A LOT of hats (metaphorical ones that is). Like many others, she is a business woman, a wife, a mumma to two amazing neurodivergent children and a furbaby, oh and she also has a wicked sense of humour.
Penny started her bookkeeping business in 2015.
Having worked in the financial services industry as an employee and also managing her own small businesses now for over 20 years, she is passionate about helping other business owners achieve success.
Penny thrives on helping her clients learn and understand the figures that define their businesses and will do everything she can to encourage them to grow to their full potential.
In 2022, Penny lead the way for our journey into NDIS Plan Management. Unlike other Plan Managers, our foundations were built from personal experiences with NDIS plans through our very own families and friends.
Seeing how difficult it could be for so many NDIS Participants to access the supports they required to enable them to have the independence they deserve drove us to create Elevated Plan Management.
Meet our Team
Ash - Bookkeeper
Ash is a valued member of the team, bringing a strong attention to detail and a genuine passion for helping clients stay organised and in control of their finances. She supports our clients with day-to-day bookkeeping tasks including transaction coding, reconciliations, and maintaining accurate financial records.
Ash is known for her reliability, efficiency, and approachable nature. She takes pride in ensuring every file is kept up to date and compliant, giving our clients peace of mind and allowing them to focus on running their business.
With a commitment to continuous learning and improvement, Ash is always looking for ways to streamline processes and deliver the best possible outcomes for our clients.
Tina - Bookkeeper
Tina joined our team in 2025.
Tina is a valued member of the team, bringing a fresh perspective along with a strong attention to detail and a genuine passion for supporting clients.
She assists with day-to-day bookkeeping tasks including transaction coding, reconciliations, and maintaining accurate financial records.
Tina is known for her reliability, positive attitude, and willingness to learn, making her a great support to both the team and our clients.
Tina takes pride in ensuring work is completed accurately and on time, helping keep client files organised and up to date. Supported by our experienced team, she is continually developing her skills while contributing to a high standard of service.
Ella - Administration Assistant
Billee Jean - Support
Billee-Jean plays a very important role here at Elevated Plan Management.
Her mission, that she takes very seriously, is to identify when we need a mental health break (i.e. pat Billee-Jean time).
If Billee believes you need a break, you need to take your break!
Billee can also be found snoring on her bed, playing zoomies or playing the stare game while you’re eating your lunch – she only loses if someone drops their lunch! hehe
We can help with a little, or a lot.
Get in touch with us today to see what we can do to help get you back to doing what you do best – running your business!